Contacts
+63 961 904 8179
Follow us:
Contact Sales
Close

Contacts

Unit E-0052, 5th Floor,
CBC Asia Technozone,
Aguinaldo Hwy, Talaba I, Bacoor, Cavite 4102, Philippines

+63 961 904 8179

hi@nucdn.co support@nucdn.co

Call us: +63 961 904 8179
Follow us:
Contact Sales
Contact Sales

Acceptable Use Policy

NuCDN

Effective Date: August 6, 2025
Website: https://www.nucdn.co
Company Legal Name: NuCDN Web Protection and CDN Services (“NuCDN”)

1. Purpose

This Acceptable Use Policy (“AUP”) outlines the rules and restrictions that apply when using NuCDN’s Content Delivery Network (CDN), DNS, DDoS protection, website hosting, and related services.

The AUP exists to:

  • Protect NuCDN’s infrastructure and network.

  • Safeguard customers and end users.

  • Ensure compliance with applicable Philippine and international laws.

  • Promote fair use across all services, including free hosting.

This AUP forms part of our Terms and Conditions and violations may result in suspension or termination of services.

2. Prohibited Uses

You agree not to use NuCDN services for activities including, but not limited to:

Illegal Activities

  • Hosting, distributing, or promoting illegal content.

  • Violating any local, national, or international law.

  • Infringing on intellectual property rights, including copyrighted works, trademarks, or trade secrets.

Security Violations

  • Launching, supporting, or participating in DDoS attacks.

  • Attempting to gain unauthorized access to networks, systems, or accounts.

  • Distributing malware, ransomware, viruses, or phishing content.

  • Running port scans, brute force attacks, or penetration testing without prior written consent.

Network and Service Abuse

  • Overloading or stress-testing NuCDN’s infrastructure without approval.

  • Running open proxies, open relays, or TOR exit nodes.

  • Spamming (including email, SMS, or instant messaging).

  • Creating excessive network traffic that disrupts normal operations.

Hosting and Content Restrictions

  • Adult content, pornography, escort services, or sexually explicit material.

  • Content that promotes violence, terrorism, or extremist ideologies.

  • Gambling, betting, or lottery sites without proper licensing.

  • Sale or distribution of counterfeit goods or illegal substances.

  • Cryptocurrency mining without written approval from NuCDN.

3. Resource Usage (Hosting Services)

For paid hosting plans:

  • Resources (CPU, RAM, bandwidth, disk space) must be used fairly.

  • Excessive use affecting other customers may lead to restrictions.

For free hosting services:

  • Best-effort availability, no uptime guarantee.

  • Resource usage must remain within “fair use” limits.

  • Abuse of free hosting (spam, bulk storage, mirror sites) is strictly prohibited.

4. Customer Responsibilities

To use NuCDN services, you must:

  • Maintain accurate contact and billing information.

  • Secure your account credentials and prevent unauthorized use.

  • Ensure your applications, scripts, and content do not compromise network security.

  • Promptly respond to abuse reports sent by NuCDN.

5. Enforcement

NuCDN reserves the right to:

  • Investigate any suspected violation of this AUP.

  • Suspend or terminate services without notice for violations.

  • Block traffic or content that poses a risk to NuCDN’s network or customers.

  • Report unlawful activity to law enforcement authorities.

6. Reporting Abuse

If you believe a NuCDN customer is violating this AUP, please contact our Abuse and Trust Team:

Email: legal@nucdn.co
Ticket: Submit Abuse Report

7. Updates to AUP

NuCDN may update this AUP at any time. The latest version will always be available at https://www.nucdn.co/legal/aup/. Continued use of NuCDN services constitutes acceptance of any changes.