Follow us:
Contact Sales
Close

Contacts

Unit E-0054, 5th Floor,
CBC Asia Technozone,
Aguinaldo Hwy, Talaba I, Bacoor, Cavite 4102, Philippines

+63 961 904 8179

hi@nucdn.co support@nucdn.co

Acceptable Use Policy

Legal

Effective Date: August 6, 2025
Website: https://www.nucdn.co

Service Provider:
Cañaveral Group (CGC), acting through its NuCDN Division (“NuCDN”, “Company”, “We”, or “Us”).


IMPORTANT NOTICE

THIS ACCEPTABLE USE POLICY (“AUP”) FORMS AN INTEGRAL PART OF NUCDN’S LEGAL AGREEMENTS, INCLUDING BUT NOT LIMITED TO:

BY ACCESSING OR USING NUCDN SERVICES, YOU AGREE TO COMPLY WITH THIS AUP.
VIOLATION OF THIS AUP CONSTITUTES A MATERIAL BREACH OF THE TERMS AND CONDITIONS.


1. PURPOSE AND SCOPE

This Acceptable Use Policy governs the use of all NuCDN services, including but not limited to:

  • Content Delivery Network (CDN)

  • DNS and DNS security services

  • DDoS mitigation and traffic filtering

  • Website, application, and server hosting

  • Network, monitoring, and related infrastructure services

The purpose of this AUP is to:

  1. Protect NuCDN’s network, infrastructure, and Autonomous Systems
  2. Safeguard customers, end users, and third parties
  3. Ensure compliance with applicable laws and regulations
  4. Maintain fair, stable, and secure service operation

This AUP applies to all customers, users, resellers, and any third party accessing the Services through a Subscriber account.


2. PROHIBITED USES

Subscriber shall not use, permit use of, or assist others in using the Services for any activity that NuCDN determines, in its sole discretion, to be prohibited, harmful, or abusive, including but not limited to the following:


2.1 Illegal or Unlawful Activities

  • Hosting, transmitting, or distributing content that violates any applicable law or regulation

  • Violating intellectual property rights, including copyrights, trademarks, patents, or trade secrets

  • Facilitating fraud, impersonation, or deceptive practices

  • Distribution or sale of illegal or controlled substances


2.2 Security Violations

  • Launching, participating in, or facilitating denial-of-service (DDoS) attacks

  • Attempting unauthorized access to networks, systems, servers, or accounts

  • Distribution of malware, ransomware, spyware, trojans, worms, or botnets

  • Phishing, credential harvesting, or social engineering attacks

  • Port scanning, brute-force attacks, vulnerability scanning, or penetration testing without NuCDN’s prior written authorization


2.3 Network Abuse and Service Interference

  • Stress testing, benchmarking, or traffic flooding without approval

  • Operating open proxies, open relays, or anonymization exit nodes (including TOR exit nodes)

  • Sending unsolicited bulk messages (spam) via email, messaging platforms, or APIs

  • Generating excessive or abnormal traffic that disrupts network stability

  • Abuse of CDN caching, bandwidth, or routing mechanisms


2.4 Hosting and Content Restrictions

The following content is strictly prohibited unless expressly authorized in writing by NuCDN:

  • Pornographic, sexually explicit, or adult content

  • Escort services or sexually oriented commercial services

  • Content promoting violence, terrorism, or extremist ideologies

  • Gambling, betting, or lottery services without proper legal authorization

  • Counterfeit goods, piracy, or circumvention of DRM

  • Cryptocurrency mining or resource-intensive blockchain workloads


3. RESOURCE USAGE AND FAIR USE

3.1 Paid Services

Subscribers using paid hosting or server services must utilize resources (CPU, memory, storage, bandwidth) in a commercially reasonable manner.
Excessive usage that negatively impacts other customers or network stability may result in throttling, suspension, or service modification.

3.2 Free Services

Free services are provided on a best-effort basis and are subject to strict fair-use limitations.
The following activities are expressly prohibited on free services:

  • Bulk storage or mirror hosting

  • Backup repositories or file-sharing platforms

  • Spam, automation abuse, or mass distribution systems

NuCDN reserves the right to restrict or discontinue free services at any time.


4. SUBSCRIBER RESPONSIBILITIES

Subscriber is responsible for:

  • Maintaining accurate and current contact, billing, and account information

  • Securing account credentials and preventing unauthorized access

  • Ensuring hosted applications, scripts, and content do not compromise security

  • Promptly responding to abuse, compliance, or security notices from NuCDN

Failure to respond to abuse reports may result in immediate enforcement action.


5. ENFORCEMENT AND REMEDIES

NuCDN reserves the right, without obligation or prior notice, to:

  • Investigate suspected violations of this AUP

  • Suspend, restrict, or terminate Services

  • Remove or block content or traffic

  • Rate-limit, filter, or null-route traffic

  • Report unlawful activity to appropriate law enforcement or regulatory authorities

NuCDN’s determination of a violation shall be final.


6. ABUSE REPORTING

To report abuse, violations, or suspected misuse of NuCDN services, contact:

Email: legal@nucdn.co
Subject: Abuse Report – AUP
Method: Support or abuse ticket submission

All reports are handled in accordance with the DMCA & Abuse Policy.


7. MODIFICATIONS TO THIS AUP

NuCDN may modify this Acceptable Use Policy at any time.
The most current version will be published at: https://www.nucdn.co/legal/aup/

Continued use of the Services after publication constitutes acceptance of the updated AUP.


8. RELATIONSHIP TO OTHER POLICIES

This AUP shall be read in conjunction with, and is governed by:

In the event of any conflict, the Terms and Conditions shall control unless otherwise stated.