Effective Date: August 6, 2025
Website: https://www.nucdn.co
Company Legal Name: NuCDN Web Protection and CDN Services (“NuCDN”)
1. Our Commitment to Trust
At NuCDN, trust and transparency are the foundation of our services. As a Philippines-based CDN and hosting provider serving global clients, we are committed to:
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Protecting customer data and privacy.
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Maintaining the highest standards of security and compliance.
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Responding quickly to abuse, copyright, and DMCA requests.
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Operating with accountability and responsibility worldwide.
NuCDN complies with the Philippine Data Privacy Act (RA 10173), GDPR (EU), and other international frameworks for data protection.
2. Data Security and Privacy
We ensure that:
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All traffic delivered via NuCDN is encrypted with SSL/TLS where supported.
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Infrastructure is protected with firewalls, DDoS mitigation, malware scanning, and intrusion detection.
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Customer data is processed only for legitimate service delivery, never sold to third parties.
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Access to customer data is strictly limited to authorized personnel.
More details can be found in our Privacy Policy.
3. Abuse and Misuse Reporting
NuCDN does not tolerate misuse of its services. If you encounter abuse, spam, phishing, or malicious activity coming from a NuCDN-protected website, please report it to our Abuse and Trust Team.
Email: abuse@nucdn.co
Ticket: Submit Abuse Report
We will investigate promptly and take action, which may include suspension, termination, or law enforcement escalation.
4. Copyright & DMCA Policy
NuCDN respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA) and equivalent international copyright laws.
If you believe that content delivered through NuCDN’s network infringes your copyright, please submit a valid DMCA Takedown Notice including:
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Your full legal name, company (if applicable), and contact information.
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A description of the copyrighted work you claim has been infringed.
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The exact URL(s) where the infringing content is located.
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A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
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A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
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Your physical or electronic signature.
Send notices to:
DMCA Agent Email: joseph@nucdn.co
Mailing Address:
NuCDN Web Protection and CDN Services
Unit E-0052, 5th Floor, CBC Asia Technozone,
Aguinaldo Hwy, Talaba I, Bacoor, Cavite 4102, Philippines
5. Counter-Notice Process
If you believe content was removed in error or misidentification, you may submit a DMCA Counter-Notice including:
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Your name, address, and contact information.
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The location of the content that was removed.
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A statement under penalty of perjury that you have a good-faith belief that the content was removed or disabled as a mistake.
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Your consent to the jurisdiction of Philippine courts (or your local jurisdiction if outside the Philippines).
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Your electronic or physical signature.
Upon receiving a valid Counter-Notice, NuCDN may restore access to the content unless the original complainant seeks legal action.
6. Enforcement
NuCDN reserves the right to:
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Suspend or terminate services for repeat copyright infringers.
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Block or restrict access to infringing content.
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Cooperate with law enforcement or rights holders.
7. Updates to Trust & DMCA Policy
This policy may be updated periodically. The latest version will always be available at: https://www.nucdn.co/legal/dmca/.