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Contacts

Unit E-0052, 5th Floor,
CBC Asia Technozone,
Aguinaldo Hwy, Talaba I, Bacoor, Cavite 4102, Philippines

+63 961 904 8179

hi@nucdn.co support@nucdn.co

Call us: +63 961 904 8179
Follow us:
Contact Sales
Contact Sales

Terms and Conditions

NuCDN

Effective Date: August 6, 2025
Website: https://www.nucdn.co
Email: legal@nucdn.co
Phone: +63 961 904 8179
Address: Unit E-0052, 5th Floor, CBC Asia Technozone, Aguinaldo Hwy, Talaba I, Bacoor, Cavite 4102, Philippines

1. Agreement Overview

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by NuCDN Web Protection and CDN Services, a company registered in the Republic of the Philippines and operating under the trade name “NuCDN” (“NuCDN”, “we”, “our”, “us”).

By creating an account, purchasing services, or otherwise using NuCDN’s website, hosting, CDN, or related services, you agree to be legally bound by these Terms.

These Terms incorporate by reference our:

If you do not agree, you must not use our services.

2. Services

NuCDN provides, subject to these Terms:

  • Content Delivery Network (CDN): Global caching and acceleration.

  • DNS Services: Management and resolution tools.

  • DDoS Protection: Mitigation against network and application-level attacks.

  • Website Hosting: Paid and free hosting services for websites, applications, and content.

  • Backup & Recovery: Automated and secure data protection solutions.

Service performance and availability may vary due to internet conditions, infrastructure load, scheduled maintenance, or third-party dependencies.

3. Hosting Services

When using NuCDN hosting services (paid or free):

  • Content Ownership: You retain ownership of your content. You grant NuCDN a license to store, reproduce, and transmit your content as required to deliver the service.

  • Customer Responsibility: You are solely responsible for the legality, accuracy, and compliance of your hosted content, including adherence to copyright and intellectual property laws.

  • Free Hosting: Free hosting services are provided “as is,” may include limitations (e.g., bandwidth, storage, or features), and may be modified or discontinued by NuCDN at any time without liability.

  • Prohibited Hosting Content: You may not host malware, phishing, spam, or copyrighted material without authorization, or otherwise violate our AUP.

  • Resource Usage: NuCDN may enforce fair-use limits on bandwidth, storage, and CPU utilization to protect service stability.

4. Accounts and User Responsibilities

  • You must provide accurate and complete account information.

  • You are responsible for all activities under your account, including those by employees, contractors, or end users.

  • You must secure your login credentials and promptly notify us of unauthorized access.

  • You must comply with all applicable laws, regulations, and export restrictions when using NuCDN services.

5. Security

NuCDN employs industry-standard measures including SSL/TLS encryption, DNS firewalls, malware scanning, and DDoS protection. However, no system is fully secure. You acknowledge that NuCDN cannot guarantee absolute protection against data breaches, cyberattacks, or unauthorized access.

6. Acceptable Use

You may not use our services to:

  • Violate laws or regulations in any jurisdiction.

  • Host or distribute illegal, harmful, or abusive content.

  • Transmit malware, phishing schemes, or spam.

  • Attack or disrupt our network, CDN, or hosting infrastructure.

  • Perform unauthorized penetration testing, stress testing, or scraping.

  • Infringe on third-party intellectual property rights.

Violations may result in suspension or termination without refund.

7. Intellectual Property

All trademarks, service marks, software, and proprietary technology provided by NuCDN Web Protection and CDN Services remain the property of NuCDN or its licensors. You may not reverse engineer, copy, or resell our technology without prior written consent.

8. Payment and Billing

  • Paid hosting and CDN fees are billed according to your subscription or usage plan.

  • Free hosting plans are offered at NuCDN’s discretion and may be limited or discontinued.

  • Payments are non-refundable except as expressly provided in our SLA.

  • Non-payment may result in suspension or termination of services.

  • Customers are responsible for all applicable taxes, duties, and charges (excluding NuCDN’s income taxes).

9. Disclaimer of Warranties

All services, including free hosting, are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.

NuCDN specifically disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law:

  • NuCDN is not liable for any indirect, incidental, special, punitive, or consequential damages, including data loss, downtime, or lost profits.

  • NuCDN’s total liability for all claims is limited to the fees you paid in the six (6) months prior to the claim.

  • For free hosting services, NuCDN’s liability is zero (no damages, refunds, or remedies).

11. Indemnification

You agree to indemnify and hold harmless NuCDN Web Protection and CDN Services, its affiliates, officers, employees, and partners from any claims, damages, or expenses arising from:

  • Your use of hosting or CDN services,

  • Content hosted under your account,

  • Violation of these Terms, or

  • Infringement of third-party rights.

12. Suspension and Termination

NuCDN may suspend or terminate your services if you:

  • Breach these Terms or related policies,

  • Fail to pay fees (for paid accounts), or

  • Create risks to our network, reputation, or other clients.

Upon termination, your access to hosting and CDN services ceases immediately. Certain obligations (e.g., payment, liability, indemnification) survive termination.

13. Force Majeure

NuCDN is not responsible for delays, failures, or service interruptions caused by events beyond our control, including natural disasters, power outages, government actions, labor disputes, or cyberattacks.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law rules.

Disputes will first be resolved in good faith. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts of Cavite, Philippines.

15. Changes to Terms

NuCDN may update these Terms from time to time. Updates take effect upon posting at https://www.nucdn.co/legal/terms-and-conditions/. Continued use of services after updates constitutes acceptance.

16. Contact Information

For questions, notices, or legal matters:

NuCDN Web Protection and CDN Services
Email: legal@nucdn.co
Phone: +63 961 904 8179
Address: Unit E-0052, 5th Floor, CBC Asia Technozone, Aguinaldo Hwy, Talaba I, Bacoor, Cavite 4102, Philippines